Twitter has been making profiles of their users look just like Facebook. On the first day I saw several Twitter profiles with the Facebook look, I was outraged. I could not believe Twitter was going to make this move and turn into Facebook.
However, I was quick to remember another change that took place that people complained about (myself included). Everyone–from classmates to business people to relatives–complained about the iPhone’s new design. In fact, many people complained about the design on Twitter (the complaining even earned the iPhone a spot on Twitter’s trending list). I was complaining just like everyone else when the new design came out, but now I could not imagine an iPhone without the new design. The ability to swipe the entire screen to get to the passcode instead of swiping that tiny arrow at the bottom of the screen all the way to the right saves a lot of time.
In addition, I was not a big fan of Alexa’s new design. I despised the new design because it became harder to type in a URL. Instead of having the option of typing the URL at the center of the screen, that option would be provided at the top right hand corner. It does seem like a complaint on a small change, but customers notice the small changes. Sure enough, after a few weeks of using the new design that I did not like at all, I enjoyed the new design. In fact, I now like the new design better than the old design.
I know I am not the only one who thinks this way about new changes. The reason new changes gradually get accepted is because as the complaining reaches a high point, it becomes obvious that the new design is here to stay. When hundreds of thousands of people complained about the iPhone’s new design, Apple did not go back the old way. Now, the people who complained about the new design love that same design.
New changes can seem annoying. New changes such as putting in more work, adjusting your schedule, or trying a different strategy can seem annoying in the beginning. However, once you stick with the new change and decide not to look or turn back, you will gradually become comfortable with the change.
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